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Legal

Terms & Privacy Policy

TERMS OF USE   

1. General provisions


1. The content (information, messages, images, video, and audio records) of the website www.anmmedia.am (hereinafter referred to as the "Website") is provided by "ANM" CJSC (hereinafter referred to as the "Company").
2. By visiting our Website the User of the Site (hereinafter also the User) understands and agrees to accept and follow the terms, the manner, and the content of the Website.
3. The copyright to the content of the Website belongs to the Company and/or its affiliated entities/organizations.
4. The Company (or its authorized person) reserves the right to determine the rules of making use of the Website and to require users of the Website to follow them.
5. Materials posted on the Website or provided through the Website are for personal use and cannot be used for commercial purposes or be distributed on a commercial basis.
6. In the case of partial or complete citation of materials from www.anmmedia.am, the link to www.anmmedia.am is mandatory.
7. Unauthorized use of the Website content may be a violation of copyright or other intellectual property rights.
8. The acquirement of some materials on the Website is paid for, which is implemented in AMD. The purchase of some materials from the Website is implemented online and in a non-cash way. While shopping, a terminal will appear on the Website screen so that the user can pay by credit card, after which the User will receive appropriate verification.
9. The User will be notified of any need to make a payment by any necessary and sufficient method acceptable to the Company.
10. Refunds. Purchases of digital sheet music may be refunded within 14 days of purchase. To request a refund, contact us at [email protected] with your order details. Once a refund is issued, access to the purchased score is revoked.

 2. Information collection, use, and data deletion


1. In some parts of the Website, the Company may ask for personal information from the User which will allow the user to perform certain actions.
2. Personal information will be used in accordance with the Company's Privacy Policy set out below on this page and The Legislation of RA. Personal information is data relating to a specific person such as name, phone number, email or postal address, credit or debit card details, and information about online activities.
3. Links to third-party websites can be found on the Website. In case of access to third-party websites, the User shall not be guided by the Terms of our Website.  Therefore, we recommend examining the terms of use of those websites in those cases. The Company has no control and responsibility for the content and privacy policies contained therein.
4. Users can apply for personal data removal and/or account removal by sending an email to the email address [email protected]. Optionally they can send also the explanation text as a reason of such action.
5. In order to delete data the users must send an email to address [email protected] with the subject text "Delete my data" and mention the account email registered in our platform.

3. Limitation of responsibility

1. The User is entirely and/or solely responsible for all risks arising out of use of the Website Services.
2. The Company will take reasonable measures to maintain the Website in full capacity.
3. The Company will not be liable for the consequences of possible shortcomings in the Website.
4. The Company does not assume any liability and does not bear responsibility for any Content posted on the Website by the User or a Third-Party and for the Services provided thereby.
5. The Company does not endorse any liability for any loss, damage or loss of any property caused by any direct, indirect, or consequential damages, loss of data, incomes or profits arising from any actions or failure by the Website to access the Website or the Affiliate Website and for complaints filed by third parties, so the User is personally responsible. 
6. The Company has the right to disassociate the User who violates the Terms of Use of the Website.

4. Targeted use

1. It is prohibited to use on the Website illegally or compromising, offensive, indecent and threatening materials that we believe may cause inconvenience and discomfort to the Company or to other persons.
2. It is prohibited to object directly or indirectly to the Website, its administration, authors, politicians, journalists, companions of material on the Website, other users on the ground of racial, religious, ethnic, sexual or other discrimination.
3. It is prohibited to place curses, pornography, and erotic content, as well as drug addicts and comments on the Website.
4. It is prohibited to place commercially-sensitive content and other notices not related to the content of the Website.
5. The use of the Website by the User in no way shall result in the termination, damage, moderation or malfunction of any of the Company's Services.

 5. Registration and security
1. In order to use some of the Services, the User shall go through the registration process and provide the Company with complete and reliable information. The user may also be required to select a password.
2. The User will be able to leave comments, give questions, use paid services, only in case of registration.
3. The User is fully responsible for all activities carried out on his/her profile and is obliged to pay all costs incurred in his/her own account no matter that those costs were incurred by him/her or by any other authorized or unauthorized person, intentionally or unintentionally, or by the result of the virus, unauthorized access or security breach.
4. Any material, information, and service on our website are not intended and applicable for children under the age of 13. If we find that a child under the age of 13 has provided us with personal information, we will remove that information. If you are a parent or guardian and you know that your child has provided us with personal information, please contact us so we can do the necessary actions.

6. Amendments

1. The Company has the right to amend these Terms and any other policies applicable to the Website.
2. The Company shall retain the right to change terms on the Website from time to time without any notification. Changes become valid on the present Website from the moment of installation.
3. The User accepts and agrees that he/she is obliged to review the terms periodically to get acquainted with all amendments.
4. In case of continuing the operation of this Website by the User it shall be deemed that these amendments have been adopted by the latter.

 7. Final provisions
1.  The administration of the Website is always ready to consider and accept the recommendations of each user on the Website related to the work of the Website. If you have questions about the Website, its materials, and information, you can contact us by writing to [email protected] email address.

I have become familiar with the Terms of Use

PRIVACY POLICY 

Last updated: 29 July 2026

1. Who we are and how to reach us


1. "ANM" CJSC (hereinafter the "Company", "we"), a legal entity registered in the Republic of Armenia, operates the website www.anmmedia.am (the "Website") and decides why and how the personal data described in this Policy is processed.
2. This Privacy Policy explains, for each category of data we collect, what we collect, why we process it, and on what legal basis. It forms part of the Terms of Use published on this page.
3. For any question about this Policy or about your data, write to [email protected]. To have your data deleted, write to [email protected] (see section 9).

2. What we collect and the purposes for which we process it


1. Account data — your first name, last name, e-mail address, profile picture, and an encrypted (hashed) password if you registered with one. We process it for the following purposes: to create and maintain your user account; to authenticate you when you sign in and keep you signed in during your visit; to let you reset a forgotten password; to give you access to the materials you have purchased; and to contact you about your account, your orders or important changes to the service. Legal basis: performance of the contract between you and the Company (the Terms of Use).
2. Facebook Login data — if you choose to sign in with Facebook, Meta sends us only four items: your Facebook user ID, your e-mail address, your first name and your last name. We process them for one purpose only: to create your ANM account and to recognise you each time you sign in afterwards, so that you do not need to keep a separate password with us. We do not post anything to Facebook on your behalf; we do not access your friends, timeline, photos, groups or any other Facebook data; and we do not use this data for advertising, remarketing or profiling of any kind. Legal basis: your consent, given when you approve the Facebook permission dialog, together with performance of the contract.
3. Purchase data — the sheet music you ordered, the price, the currency, any promo code applied, the status of the payment, the payment reference returned by the bank, and the amount and tax actually charged. We process it for the following purposes: to complete your order; to grant and preserve your permanent access to the score you purchased; to issue confirmations and receipts; to handle refund requests within the 14-day period stated in the Terms of Use; and to comply with the accounting and tax obligations imposed on us by the legislation of the Republic of Armenia. Legal basis: performance of the contract and compliance with our legal obligations.
4. Donation data — the donor's name and e-mail address, the amount, the currency and whether the donation is one-off or recurring. We process it in order to carry out the donation, to send you a confirmation and receipt, and to keep the accounting records required by law. Legal basis: performance of the contract and compliance with our legal obligations.
5. Saved items — the scores you add to your favourites. We process this solely to display your personal list of saved scores when you return to the Website. Legal basis: performance of the contract.
6. Messages you send us — the name, e-mail address, message text and any file you attach when you use the contact form or write to us directly. We process them in order to answer your enquiry, to provide support, and to keep a record of the request and of our response. Legal basis: our legitimate interest in responding to and documenting enquiries addressed to us.
7. Technical and usage data — a session identifier stored in a cookie, your IP address, browser and device type, the pages you open, and the page that referred you. We process this data for the following purposes: to keep your session active and secure; to detect, investigate and prevent errors, abuse and unauthorised access; and to understand, in aggregate and without identifying you personally, which parts of the Website are used, so that we can improve them. Legal basis: our legitimate interest in the security and proper functioning of the Website and, as regards analytics, your consent.

3. Payments — we never see your card details


1. Card payments on the Website are processed by "Ameriabank" CJSC through its VPOS payment gateway. Your card number, expiry date and security code are entered on the bank's own secure page and never on ours. The Company does not receive, does not see and does not store your full card number.
2. From the bank we receive only the outcome of the transaction — whether it succeeded or failed, the amount, the currency and the bank's payment reference. We process this strictly in order to confirm your order, grant you access to the purchased material, and keep the accounting record of the transaction.

4. Cookies and analytics


1. Strictly necessary cookies. We set a session cookie that identifies your signed-in session. Its only purpose is to keep you signed in and to protect the session against misuse. The Website cannot provide accounts or purchases without it.
2. Analytics. On the anmmedia.am domain we use Google Analytics 4 (measurement identifier G-ZF85SL0PCX). Its purpose is to give us aggregate statistics — how many people visit, which pages and scores are opened most, which language and approximate country visitors come from — so that we can decide what to publish and what to improve. We do not use analytics for advertising, do not build advertising profiles, and do not sell or share this data for marketing purposes.
3. You may block or delete cookies in your browser settings at any time. If you block the strictly necessary cookie, signing in and purchasing will not work.

5. Who we share data with


1. The Company does not sell your personal data and does not disclose it for anyone else's marketing.
2. We use the following service providers, each of which processes data only on our instructions and only for the purpose indicated: "Ameriabank" CJSC (Armenia) — processing of card payments; Resend — delivery of transactional e-mail such as confirmations, receipts and password resets; Google — website analytics as described in section 4; Meta Platforms — only where you yourself choose to sign in with Facebook; Amazon Web Services — storage of files, images, audio and sheet music; Sentry — collection of technical error reports; our hosting provider — operation of the servers; and Telegram, which we use to alert our own team about new orders and incoming messages and which therefore may receive the order or message details.
3. We may disclose data to state bodies where we are obliged to do so by the legislation of the Republic of Armenia, or where it is necessary to establish, exercise or defend legal claims.
4. Some of the providers listed above process data outside the Republic of Armenia, including in the European Union and the United States. Where that is the case we rely on the standard contractual safeguards offered by those providers.

6. How long we keep your data


1. Account data — for as long as your account exists, and until you ask us to delete it.
2. Purchase and donation records — for the period required by the accounting and tax legislation of the Republic of Armenia, which is currently five years from the end of the relevant reporting year. These records are kept even after an account is deleted, because we are legally obliged to keep them.
3. Messages sent through the contact form — for up to two years after the enquiry is closed.
4. Analytics data — for the retention period set in Google Analytics, currently fourteen months.
5. Session cookies — until they expire or until you sign out.

7. Your rights


1. You have the right to ask us what personal data we hold about you and to receive a copy of it; to have inaccurate data corrected; to have your data deleted; to object to processing that is based on our legitimate interest; to withdraw a consent you have given, including the consent given through Facebook Login, without affecting processing carried out before the withdrawal; and to receive the data you provided to us in a commonly used electronic format.
2. To exercise any of these rights write to [email protected] from the e-mail address registered in your account. We will respond within thirty days.
3. If you believe your data has been processed unlawfully, you have the right to complain to the Personal Data Protection Agency of the Ministry of Justice of the Republic of Armenia.

8. Security


1. The Website is served over an encrypted HTTPS connection. Passwords are never stored in readable form — only as a cryptographic hash. Access to the administration interface and to the database is restricted to authorised staff of the Company.
2. No method of transmission or storage is completely secure, and we cannot guarantee absolute security; we do, however, apply reasonable technical and organisational measures appropriate to the data we hold.

9. Deleting your account and your data


1. To delete your data and your account, send an e-mail to [email protected] with the subject "Delete my data", stating the e-mail address registered on the Website. You may, but need not, tell us the reason.
2. We will delete your account and your personal data within thirty days of receiving the request. Purchase and donation records will be retained for the period described in section 6.2, because the legislation of the Republic of Armenia obliges us to keep them; after that period they are deleted as well. Once the account is deleted, access to previously purchased scores is lost.
3. If you signed in with Facebook, you can additionally remove ANM's access at any time in your Facebook account under Settings → Apps and Websites. Doing so stops any further exchange of data with Facebook, but does not by itself delete the account you already hold with us — for that, send the request described above.

10. Children


1. The Website and its services are not intended for children under the age of 13, and we do not knowingly collect personal data from them. If we discover that a child under 13 has provided us with personal data, we delete it. If you are a parent or guardian and believe your child has provided us with personal data, write to [email protected] and we will take the necessary action.

11. Changes to this Policy


1. We may update this Privacy Policy. The date of the most recent change is shown at the top of the Policy. Where a change materially affects how we use your data, we will notify registered users by e-mail before it takes effect.

12. Contact


1. "ANM" CJSC, Republic of Armenia. General and data-protection enquiries: [email protected]. Data deletion requests: [email protected]. Website: www.anmmedia.am.